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meet synchronisation

Written by Gabi Pannifex | Oct 27, 2025 9:38:44 PM

Ever wanted your screens to move in perfect harmony? Now they can.

With synchronisation (friends call it sync), you can group screens together so their content plays in time with each other. Whether youโ€™re running a row of menu boards, or a dazzling multi-screen video wall โ€“ this feature keeps everything in sync. Bye-bye mismatched playback. ๐Ÿ‘‹

sync at a glance

๐Ÿ’™     Group any number of screens to play content together.
๐Ÿ’™     Seamlessly transition content across multiple displays.
๐Ÿ’™     Keep screens in lock-step with each file in your playlist.

Behind the scenes, sync can be powered by Fusion Signageโ€™s cloud servers or a local server hosted on one of your devices โ€“ giving you flexibility to choose what works best for you.


why it's so neat

Synchronisation ensures consistent playback. Your messaging will stay sharp and polished across every screen. It also creates visual impact โ€“ letting you design content that flows seamlessly from one screen to the next for an eye-catching effect. And best of all, itโ€™s built for (screen) collaboration. Giving you the freedom to add as many screens as you need and have them all work together in perfect unison. How sweet. ๐Ÿ’™

watch our demo

It's a simple set-up, but let's go through it together anyway. ๐Ÿ’™


More of a read-learner? We've got a step-by-step support article right here for you.

what's required?

Before you dive in, hereโ€™s what youโ€™ll need:

  • Advanced or Pro Licence
  • Minimum app versions:
    • Android: A-v2.5.3 (Philips BDL4550D requires A-v2.6.0)
    • Tizen: T-v2.3.7
    • WebOS: WO-2.3.5
    • BrightSign: B-v2.3.4
    • Windows: W-2.4.0
    • Linux: In development
  • Stable internet / network connection

mini faqs

What happens if a screen disconnects?
If you're on our cloud servers, the other screens will continue after a short wait โ€“ the disconnected screen plays content independently. If you're on a local server, screens stay synced unless the server device goes offline.

What happens if my media items are different durations?
You can add media with different durations, but all screens will wait until the last one has finished before changing together. This wont be noticeable with still content, but a video will sit on the last frame. We recommend keeping a tight (and equal) duration-ship. ๐Ÿ‘

Why are my screens in sync, but the content is out of order?
Make sure you have the same number of files in each playlist. Same number of files = everything synced and in order. ๐Ÿ™Œ

Why are my screens lagging?
Syncing through our Sydney servers can sometimes cause a bit of lag โ€“ especially if youโ€™re on WiFi or located further away. Ethernet is your best bet for smooth playback. Or you can try a local server (please note that performance can vary depending on your hardware).

getting set up

  1. Create a sync group
    Go to Deploy โ†’ Synced tab.
    Click +Add New Sync Group, name it, and choose your sync server.
  2. Pick your server type
    Fusion Signage or use a local device as the synchronisation server.
    Please read our support article to learn how to set up your device as a server.
  3. Add your screens
    Select the screens you want synced and move them into your group.
  4. Add content
    Assign playlists to each screen โ€“ once downloaded, theyโ€™ll start syncing immediately. ๐Ÿ™Œ
 

 

 

 


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