frequently asked questions

general

What is Fusion Signage?

Fusion Signage is a software platform built for easy digital signage content management; allowing you to update any number of screens, from anywhere.

Do I need to provide a credit card to start a free trial?
No. By clicking any 'try for free' button on our website, you can instantly create your own free trial account with no strings attached.
What's included in a free trial?

Your 21 day free trial includes Advanced licence features, a fully functioning licence allowing you to set up one screen, plus an optional guided demo with our team. No credit card required, no strings attached. 

Which licence is best for me?

Advanced

Our Advanced licence is packed full of powerful features to get the most out of your digital signage. Ideal for those who manage a large number of screens or locations, or simply don’t have time to waste. You’ll be fully equipped to manage any sized digital signage network while saving yourself time and effort.

Basic 

Our Basic licence is ideal for those who are new to digital signage; giving you everything you need to get content on your screens, without any of the unwanted clutter. If you have one location and can live without scheduling your content ahead of time, our Basic licence is the one for you.

How many licences do I need?

Licences are assigned on a per screen or media player basis, and generally refers to the source of the content. For example, if you have one media player being displayed across a 2x2 video wall (4 screens in total), this would only be one source (just larger!). However, if you are using a media player displaying unique content on each screen, then it would be one licence per screen.

What hardware does Fusion Signage work on?

Fusion Signage is compatible across any device using Android, Linux, Tizen, WebOS and Windows, with more in development.

What hardware do you recommend pairing with Fusion Signage?

We have performed testing on the following commercial-grade display brands with Android on-board, with great success: Philips, Sharp, Sony, CHiQ, JVL. We have also tested on Minix Android media players, as well as our own Fusion Signage Android Player.

How long does a licence last?

Fusion Signage can be purchased as a 5-year and 3-year licences to coincide with the warranty on most commercial grade screens. Also available as 1-year licence or on a month-by-month basis.

What happens when my licence runs out?

We will send you a reminder notice before your licence is set to expire, and the renew process is super easy! If you choose not to renew, your screens will continue to display whatever content was previously scheduled, but you will have no ability to update or edit the content.

How do I upgrade my licence?

You have the ability to upgrade your licence anytime, get in touch with your integrator / reseller, or email us here.

How is bandwidth calculated?

Bandwidth is only used when uploading new content to your media library. Changing what content is shown on your screen does not use any bandwidth.

How many screens can I have running on Fusion Signage?

Any number of screens. Fusion Signage has the flexibility to suit any size deployment, whether you have one, one hundred or one thousand screens. With the Advanced Licence features (Scheduling and Grouping), you can manage any number of screens at one time.

Can I get custom functionality / features?

Absolutely! We base our development roadmap on feedback from our customers and resellers. Almost any functionality can be custom built to ensure Fusion Signage works the way you need.

Can I sell Fusion Signage?

Yes. Get in touch with us via our reseller contact form here.

I have more questions.

Great! Get in touch with us via the form at the bottom of this page.

couldn't find what you were looking for?

If our FAQ’s didn’t help, please submit your question below.

First name*

Last name*

Company Name*

Work Email*

Phone Number*

How did you hear about us?*

I am a:

How can we help you?*

Tell us more

Submit

First name*

Last name*

How can we help you?*

Work Email*

Phone Number*

Tell us more

Company Name*

How did you hear about us?*

I am a:

Submit